Privacy Policy
At www.wordpress-1487131-5663512.cloudwaysapps.com, accessible from https://www.solarhome.ie/, we prioritise the privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. If you have any questions or require further details about this Privacy Policy, please contact us at info@wordpress-1487131-5663512.cloudwaysapps.com.
1. Information We Collect
We collect different types of information based on your interactions with our website, including:
- Personal Identifiable Information (PII): Name, email address, contact details, and any information you voluntarily provide.
- Technical Data: IP address, browser type, operating system, and website usage patterns.
- Cookies & Tracking Technologies: Information about your browsing preferences and activities.
2. How We Use Your Information
We process your information based on legal grounds under the General Data Protection Regulation (GDPR). We use your data to:
- Provide and manage our services (e.g., customer support and contract fulfillment).
- Improve website functionality and enhance user experience.
- Comply with legal obligations and protect against fraudulent activities.
- Send marketing and promotional content (with your consent, where required).
3. Legal Basis for Processing Data
We collect and process personal data based on the following legal grounds:
- Performance of a Contract: When processing is necessary for contractual obligations.
- User Consent: When you have given explicit permission for specific processing activities.
- Legitimate Interests: For business improvement and security purposes.
- Legal Compliance: When required by law to retain or disclose information.
4. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal obligations, dispute resolution, and policy enforcement. Specific retention periods include:
- Transactional data: Retained for at least 12 months to comply with tax and accounting regulations.
- Marketing data: Retained until you opt out or withdraw consent.
5. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under specific conditions.
- Right to Object: Opt-out of certain processing activities.
- Right to Restriction: Limit how we process your data.
- Right to Data Portability: Receive a copy of your data in a structured format.
- Right to Withdraw Consent: Withdraw any previously given consent at any time.
To exercise these rights, please contact info@wordpress-1487131-5663512.cloudwaysapps.com.
6. Cookies, Web Beacons and Tracking Technologies
Like any other website, Solar Home uses cookies. Cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information. Solar Home uses cookies and tracking technologies to enhance user experience. You can control or disable cookies via your browser settings.
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different from the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
- Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
- Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
- Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
7. Third-Party Data Sharing
We may share your data with third-party service providers for website analytics, payment processing, and advertising. These include:
- Google Analytics (for website analytics)
- Payment processors (for transaction handling)
- Advertising networks (for personalised marketing)
We ensure all third-party processors comply with applicable data protection regulations. We do not sell personal data to third parties.
8. Children’s Privacy
We do not knowingly collect Personal Identifiable Information (PII) from children under the age of 13. If you believe your child has provided such data, please contact us immediately to remove the information.
9. Data Security
We implement technical and organisational security measures to protect your data from unauthorised access, alteration, or loss. However, no internet transmission is 100% secure.
10. Policy Updates and Changes
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. In significant cases, we will notify users via email or website notice.
11. Contact Information
For any inquiries regarding this Privacy Policy, please contact us at info@wordpress-1487131-5663512.cloudwaysapps.com.
By using our website, you consent to our Privacy Policy and agree to its terms.
